Free standard shipping on all orders over $14.00 in the US

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Shopping, buying and shipping

Where can I buy Soothing Scents?

You can buy all Soothing Scents products on our online shop here, or through Amazon. You can also order from us directly:

Email. [email protected]

Phone: 1-888-393-7330

Is it safe to shop with Soothing Scents?

Absolutely. We operate using Stripe and Paypal for payment processing, both of which are PCI-audited and compliant at the highest Service Provider/Merchant level. We are therefore not able to access or share the financial information provided by you. Additionally, our privacy policy protects your personal information from being shared by our company, making it a very secure and safe shopping experience.

Do you do international shipping?

Not yet. But we will let you know as soon as we do.

How much does it cost to ship?

We offer free standard shipping to all 50 U.S. states on all orders over $14.00. Orders less than $14.00, or requests for expedited shipping, will be calculated in your cart in checkout.

I’ve made a mistake with my order, or something isn’t working

Don’t panic. You can fill out this form online for any returns or exchanges within 90 days. You can also chat with our team in the following ways:

Email [email protected]

Call 1-888-393-7330

Send us a message on Zendesk here.

What is your return policy?

If any purchase fails to meet your expectations in any way, you can refund or exchange within 90 days. 

To do so, fill out this form online.

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